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Electrical Emergency? Start Here.
What to do right now, how serious it is and who to call
Fire, smoke or someone shocked? Call 911 first. Then call us.
Quick answer
Burning smells, sparks, hot outlets or panels, lights that brighten and dim, and partial power loss are electrical emergencies. Turn off the affected breaker if it's safe, stay away from water and downed wires, and call a licensed electrician. Xlectrical answers 24/7 at 754-289-8993; the emergency service call is $299, applied toward the repair.
Whole street dark? That's an FPL outage: 1-800-4OUTAGE (1-800-468-8243).
Choose Your Problem
Common Electrical Emergencies
Pick what you're seeing for safe first steps, likely causes and what a repair involves.
Power Out in Part of the HouseWhat to do →
Breaker Keeps TrippingWhat to do →
Burning Smell from Outlet or PanelWhat to do →
Sparking or Hot OutletWhat to do →
Flickering or Dimming LightsWhat to do →
No Power After a StormWhat to do →
Buzzing or Hot Electrical PanelWhat to do →
GFCI Won't ResetWhat to do →
Generator Won't Start or TransferWhat to do →
EV Charger Tripping or Not ChargingWhat to do →
Who to Call
Electrician, FPL or 911?
| What's happening | Who to call |
|---|---|
| Fire, smoke, or someone was shocked | 911 first |
| Downed power line, or the whole street is dark | FPL: 1-800-4OUTAGE |
| Only your home, or part of it, has no power | Xlectrical: 754-289-8993 |
| Burning smell, sparks, buzzing, or a hot outlet or panel | Xlectrical: 754-289-8993 |
| Storm damage to your mast, meter can or panel | Xlectrical: 754-289-8993 |
| Water near outlets, panels or equipment | Stay away · Xlectrical |
Is it an emergency, or can it wait?
Call now for a burning or fishy smell, smoke, sparks or scorch marks; an outlet, switch, cord or panel that's warm or hot; buzzing or crackling from the panel; lights that get brighter and dimmer across the house; a breaker that trips again as soon as you reset it; water near electrical equipment; or storm damage to the wires and equipment on the outside of your home.
It can usually wait for a scheduled visit if a single outlet or light stopped working with no heat, smell or sparks, a GFCI resets and holds, or one bulb flickers. If you're unsure, call — we'll help you decide over the phone.
What we do on an emergency call
- Talk you through safe first steps on the phone and give you an arrival window.
- Make the situation safe — isolate the circuit or the service.
- Find the cause with proper testing, not guesswork.
- Give you the repair price in writing before any work begins, day or night.
Learn more about our 24/7 emergency electrician service and see our pricing. ¿Prefiere español? Electricista de emergencia 24/7.
24/7 Emergency Line
Licensed Electricians On Call Right Now
Call any time, day or night. We'll walk you through what to do safely and give you an arrival window.
754-289-8993